Where Innovation Meets Execution

Edgepoint Agency

Supercharge your call operations with predictive dialers and AVA — our AI call center agents that sound human, scale infinitely, and never miss a follow‑up.

0x
Contact rate
0%
AHT reduction
0.9%
Uptime

Solutions & Specialties

IT Services and IT Consulting in Pakistan — ViciDial, AI voice agents, digital marketing, and web development to help you launch and scale fast.

Predictive & Power Dialers

Maximize agent talk time with smart pacing, voicemail detection, and carrier‑safe routing.

  • ViciDial deployment & support
  • Carrier reputation & STIR/SHAKEN
  • Dynamic pacing & compliance
  • CRM & webhook integrations

AVA — AI Voice Agents

Natural, context‑aware agents that book, qualify, and follow up 24/7 with human‑level nuance.

  • Real‑time speech + intent
  • Tool use & RAG knowledge
  • Escalation to humans

Analytics & QA

End‑to‑end visibility with sentiment, transcript search, and automated QA scoring.

  • Win‑loss & intent trends
  • PCI/PHI compliant redaction
  • Team performance insights

Digital Marketing

ROI‑centric strategy across channels with analytics that drive growth and brand lift.

  • Performance marketing & SEO
  • Social, content & funnels
  • Attribution & reporting

Web Development

Modern, secure websites and SaaS platforms built for speed, scale, and conversion.

  • PHP/Laravel, React, Node.js
  • APIs, integrations & automation
  • Cloud hosting & DevOps

Graphic Designing

Distinctive brand visuals that elevate perception and drive recognition across touchpoints.

  • Brand identity & style guides
  • Social media & ad creatives
  • Pitch decks & print collateral

Meet AVA — your AI call center agent

AVA handles inbound and outbound conversations with latency under 300ms, understands intent, updates your CRM, and books meetings. She hands off complex cases to humans seamlessly.

Real‑time speech
Intent & memory
CRM tools
Compliance
AVA: Hello! I can help you qualify leads or answer support questions. How can I help?
You: Book a demo for Thursday.
AVA: Booked. I emailed a calendar invite and added notes in HubSpot.

How it works

Launch in days — not months.

01

Connect

Plug in your CRM, ticketing, and data sources. Configure compliance policies by region.

02

Design

Craft flows with intents and tools. Import scripts or let AVA learn from your knowledge base.

03

Deploy

Provision lines, warm caller IDs, and set pacing rules for safe, high‑throughput dialing.

04

Optimize

Monitor sentiment, intent conversion, and QA. Iterate with A/B testing and real‑time insights.

Ready to scale your call operations?

Let us show you how teams in Pakistan are tripling connect rates with Edgepoint’s dialers, ViciDial, and AVA.